Woodland Hills Golf Course, Des Moines, IA

First, I would have been a first time golfer, I had prepaid for a tee time through the course website for my girlfriend and I as it was my girlfriend's birthday and she loves golfing. Unfortunately the day before our tee time we had a car accident. We were both way too sore to be able to golf so I tried to cancel our reservation. They refused to provide a refund because we didn't give 24 hours notice. I'm sorry that I didn't know 24 hours in advance that I was going to total my car. They did provide 4 $20 vouchers than can only be used Monday through Thursday. This will absolutely be a waste as neither of us will be able to golf during the week. It's too bad this golf course doesn't have more empathy for it's clientele. When speaking with the manager of the course he was extremely rude and could care less about what resulted in the cancelation. Noble Burkhead should not be allowed to interact with customers based on his pompous attitude and lack of empathy.